FAQs
Frequently Asked Questions
Welcome to the CLADsmart FAQs page! We've compiled a list of common questions to provide you with quick answers and helpful information. If you don't find the information you're looking for here, please don't hesitate to contact us, and we'll be happy to assist you.
General Questions
1. What is WPC cladding?
- Wood-Plastic Composite (WPC) cladding is a versatile material made from a combination of wood fibres and HDPE (high-density polyethylene). It offers the beauty of wood with the durability and low maintenance of plastic.
2. What is the purpose of cladding?
- Cladding serves both aesthetic and functional purposes. It enhances the appearance of a building and provides protection from the elements, improving insulation and durability.
3. How does WPC cladding compare to traditional wood cladding?
- WPC cladding offers the aesthetic appeal of wood but with superior durability, resistance to moisture, rot, termites, and UV rays. It requires less maintenance and is eco-friendly.
Product Information
4. What types of WPC cladding do you offer?
- We offer a variety of styles and colors to suit different design preferences. Our WPC cladding is available in standard lengths of 5.4 metres (5400mm) x 219mm (200mm installed) x 26mm and 2.7 metres (2700mm) x 219mm (200mm installed) x 26mm.
5. How do I install WPC cladding myself?
- DIY installation is straightforward. Our WPC cladding panels are designed to clip into each other. Here's a step-by-step guide:
- Begin with a clean and level surface.
- Align the first panel at the desired starting point, ensuring it's level.
- Insert the tongue of the second panel into the groove of the first panel.
- Pre-drill then screw the panel to your surface.
- Repeat the process for subsequent panels.
- To finish, trim any excess length and ensure proper alignment.
Quality and Sustainability
6. Are your products eco-friendly?
- Yes, our WPC cladding is crafted using 90% recycled materials, making it an eco-friendly choice. We're committed to responsible sourcing and sustainability.
7. Do you have any certifications for your products?
Yes, our products may have relevant certifications to ensure quality and safety standards. Please inquire about specific certifications for the product you're interested in.
Customer Support
8. How can I contact CLADsmart?
- You can reach us via email at info@cladsmartmelbourne.com.au or by phone at 0423890825. We're here to assist you with any questions or inquiries.
9. What are your business hours?
- We are open Monday - Friday 9:30am - 4:00pm & Saturday 10:00amm - 2:00pm. Please contact us to schedule your visit or consultation outside these hours.
Ordering and Delivery
10. How do I place an order for WPC cladding? - Browse our selection, choose your preferred style and color, and contact us for pricing and inquiries if required. We'll guide you through the buying process.
11. What are your delivery options? - We offer fast and reliable delivery options within Melbourne to ensure your panels reach you promptly and in perfect condition.
12. Do you offer installation services? - Yes, we provide professional installation services to ensure your WPC cladding is fitted seamlessly and precisely. If you prefer to install it yourself, we offer comprehensive installation guidelines.
13. Can I visit your showroom? - Certainly! You can schedule a visit to our showroom at 5/4 Clay Court, Thomastown to explore our complete selection of WPC cladding styles and colours. Plus, you can grab a free sample to experience the quality firsthand.